Get In Touch

Interested in learning more about how our platform can benefit your organization? Schedule a personal consultation today! Our team is ready to discuss pricing details, answer your questions, and help you understand how our solutions can meet your needs. Connect with us to explore the possibilities and get started on enhancing your donation management process

info@donationbasket.com
Main Office 424-577-0159

 FAQs

  • To onboard with Donation Basket, your organization will need to provide a 147C letter and your 501(c)(3) status documentation from the IRS

  • Absolutely not. We accept everyone.

  • The onboarding process typically takes between a few days to a week, depending on the completeness and availability of the required documents.

  • Donation Basket supports a variety of payment methods including all major credit cards, Apple Pay, Google Pay, and ACH transfers, making it easy for donors and customers to contribute in the way that suits them best.

  • Yes, Donation Basket currently integrates with QuickBooks and allows for CSV exports that can be used with other financial management software to keep your accounting streamlined.

  • Donation Basket takes the security of your donations very seriously. We use Stripe for processing direct charges, which ensures your financial data is handled with the highest security standards. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. All transactions are encrypted using industry-leading security tools and practices to safeguard your data from unauthorized access.

  • Yes, Donation Basket provides a comprehensive dashboard that tracks donor engagement, including donation history, event participation, and communication responses, enabling you to tailor your outreach effectively.

  • Absolutely! Donation Basket allows each organization to set up and customize various funding options to target specific projects or needs, such as building funds, technology upgrades, or scholarships.

  • Yes, Donation Basket includes an event management tool that lets you create, manage, and promote events, track attendance, and automatically update donors with reminders and follow-ups.

  • Donation Basket’s app allows donors to track their donations throughout the year and download detailed statements that can be used for tax purposes, simplifying year-end documentation.

  • We offer comprehensive support through our dedicated help desk, email, and phone support. Our team is available to assist you with any questions or issues you might encounter.

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